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Frequently Asked Questions |
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How long has the COPY TECH COMPANY been in business? Since 1985. Many of our original customers are still with us. Most new customers find us through the referrals of existing, satisfied customers. What products do you sell?
How fast is your service response? We maintain the industry-wide response of 4 business hours, and usually quicker than that. If you call by noon, we will be there that day. We cover all of Orange County with the best repair service available and specialize in BROTHER and RICOH copiers, multifunction machines, printers (including HP printers) and fax machines. How much do you charge for service?
What brands do you service? We service the following brands of equipment:
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What makes the COPY TECH COMPANY different than the rest of the OC dealers? Two things set us apart:
Who owns the COPY TECH COMPANY?
714-532-2679 Call 24/7 |
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Which Is Better?
But that was then ... and this is now. Long gone are the days of quality, well built printers (or copiers) that will last ten years — made by anyone. So why does everyone still think "HP" when they want to buy a printer? Because of their past. Memories die hard. But HP's sales are starting to show that customers are waking up. Some of low-end HP's printers have been so poor that there have been class action lawsuits against them. Our experience with even the "middle class" printers reveals that customers will experience several pickup tire replacements and at least one fuser unit replacement (sometimes requiring associated gears to be replaced, too) during the life of the machine. The total cost to perform these repairs (or, to purchase a Service Agreement over the years that would cover these repairs) will equal or exceed the initial cost of the machine itself.
Rarely. Our experience has been that these parts have rarely needed to be replaced during the projected lifetime of the machine (around 100,000 prints.) Does this mean that the customer should replace the BROTHER printer rather than repair it, at that 100,000 point? Yes. Because the prices of BROTHER equipment are so inexpensive, it simply makes no sense to perform those repairs. A typical BROTHER printer will cost less than a one year Service Agreement on an HP (and cost considerably less than the equivalent HP, itself.) Plus, all BROTHER's come with a one year warranty. By replacing the machines every 100,000 prints, one is always able to take advantage of the latest technology of increased speed and constantly improving quality. Also, note that the BROTHER network cards never fail, as they frequently do in the HP's. And, they never have serious software glitches like the HP's do. If you are thinking of buying an HP, check out his Customer Satisfaction Survey first. Then, call us and give us the HP model number. We will be happy to show you the BROTHER difference. 714-532-2679 |
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Rates Subject to Change Multiply These Lease Factors by the Sale Price of Your Machine. 2 Year FMV — .044 2 Year $1.00 — .055 3 Year FMV — .030 3 Year $1.00 — .035 4 Year FMV — .025 4 Year $1.00 — .028 Buyout Definitions: FMV — (Fair Market Value) The least expensive rate for returning the machine at the end. $1.00 — You own the machine at the end for only $1.00. |
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Why You Should Call The COPY TECH COMPANY For Your Service Needs
Call 24/7: 714-532-2679 |
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craigslist Copiers - The Real Truth!
COPY TECH COMPANY offers a wide range of recently returned and refurbished lease equipment. They are gone through extensively with all supply and high wear items replaced and all firmware updates performed. And, they are basically priced at half of our discounted new machine prices. See our recent copier inventory on our home page.
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