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BROTHER Copiers & PrintersBROTHER Toner Reset & FAQ | BROTHER Drum Reset

RICOH Copiers | RICOH Troubleshooting | Lease Rates | Inventory

Fax | Scan | Computer & Network Service | HP vs BROTHER

Contact Owner Ken Nagele | OEM vs Generic Toner | FAQ

Orange County Essential Business Services | Email | Service | Rates

FREE BROTHER Tech Support for Southern California Businesses!






















Call Owner Ken Nagele Today for the Answers to Your Copier, Fax or Printer Questions. We'll Help You Fix Your Machine Over the Phone for FREE! 714-532-2679 24/7. Pay by Credit Card Through PayPal. Visit Our Modern Huntington Beach RICOH Showroom for a Free Demonstration.

 Orange County — Copier & Printer Repair Service & Maintenance — Sales — Leasing 

 New — Used — Refurbished — Reconditioned — Demonstrators — Lease Returns 

 Copiers — MFC — Multifunction — Scanners — Fax — 3D Copiers and Printers 

 Discount Copiers, Multifunction, Fax and Printer Sales, Service and Leasing 

 No Lower Prices Anywhere in Orange County or Long Beach, California 

 Orange County's #1 Copier, Fax and Printer Dealer — Since 1985 

 Save Up to 50% on All HP and Most Brands of Laser Cartridges


 Low $99 HP Laser Printer Service & Repair Rates

Discount Supplies for All Makes & Models

 Low Leasing Rates with No Money Down

 FREE Phone Repair — FREE Estimates

 Authorized Factory Service Support

  Call/Text 24 Hours: 714-532-2679

 Serving Orange County Since 1985

Read What Our Customers Say


Kenneth Nagele




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  3. Fill in the COPY TECH invoice "Total" under "Item Price".

  4. Then click "Update" or "Continue".

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Non-Leak Toners

& Drums Up To

50% OFF


FREE Shipping

Price List

We'll Match Any

Local Toner Price


Same Day Service

BROTHER & RICOH Copier, fax and laser printer repair service anywhere in Orange County and Long Beach, CA, by honest, competent, factory trained technicians.

Read Why You Should Call the COPY TECH COMPANY For Your Service Needs

We Service Most

Brands In The

Following Cities:

Aliso Viejo, Anaheim, Anaheim Hills, Brea, Buena Park, Cypress, Costa Mesa, Coto de Caza, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, Los Alamitos, La Habra, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Newport Beach, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Capistrano Beach, Laguna Beach, Tustin, Yorba Linda, Orange, Santa Ana, Seal Beach, Stanton, Placentia, Villa Park, Westminster, LA, Orange County, Los Angeles, Los Angeles County, Long Beach, Santa Fe Springs, Los Alamitos. Now serving Corona, Temescal, Temecula, Lake Elsinore, Chino, Chino Hills, Long Beach, Riverside, Signal Hill, Upland, Rialto, Fontana, OntarioSan Bernardino, Eastvale, and San Pedro, California.

HP Printer Specialists


Repair Service



Which is Better?

What to Expect With HP's New Pro X Inkjet Warranty Service

HP Service Scoreboard


Copier/Printer Repair

$99 per Hour

Photo Inkjet Printers 

vs Color Laser


Which Is Better?



Reset Instructions

listed by toner type:

Try these instructions first

Alternately, try these below, listed by toner type

TN-221/225 MFC

TN-223/227 MFC

TN-315 Video

TN-315/115 MFC

TN-336 MFC

TN-336 MFC Video

TN-431/433/436 MFC Video

TN-450 MFC

TN-450 Printer

TN-650 MFC

TN-650 Printer


TN-750 MFC

TN-750 Printer

TN-760 MFC

TN-850 MFC & Printer

Special instructions for the MFC-L2750DW & L2730DW


Reset Instructions

listed by toner type:

TN-850 MFC

TN-850 Printer

TN-750/650 MFC 

TN-750/650 Printer

TN-760 MFC

TN-660 Printer

TN-450 MFC

TN-315 MFC

TN-315 Printer

TN-115 MFC

TN-115 Printer

TN-210 MFC

TN-210 Printer


Dark Copy Shortcut



L Series Service Manual

Lines on copies, but not on prints? Clean the small glass with alcohol. Watch this video.

Can't print with USB connection after Windows 10 update?


FAX Not Sending/Receiving on Internet Phone Systems (VoIP) Properly? Change the Speed to "Normal" (Go to Menu, FAX, Misc., then Compatibility)

FAX Not Sending/Receiving on Internet Phone Systems (VoIP) Properly — BROTHER Service Bulletin

Technical Explanation for VoIP/FAX Problems

TN-315 MFC Fuser Jamming Elimination Instructions

TN-315 Printer Fuser Jamming Elimination Instructions

TN-315 MFC Color Improvement Instructions

TN-315 Printer Color Improvement Instructions

Color Drum Error / Cleaning Instructions

Print Unable 32

Firmware Updates for Improved Toner Yield

Firmware Updates

TN-115 MFC Color Improvement

TN-115 Printer Color Improvement


Meter / Counter Report Instructions

RICOH Copier Troubleshooting

SC Codes

SC500 Series Codes

RICOH 20 Amp Power


 Brands We 


With 45 years experience

in the business, we have determined that these

brands are the best

value for your money.

Computer Service

UpTime Information Technology,  Inc.


Network - Computer

Phone Systems - Repair

Emergency Loaners



Network Service




Are You A Member?

Our research shows that the discount offered by STAPLES Advantage for current OEM toners and drums is only 7%. And not all products are available.

On compatible toners and drums (which STAPLES refers to as "Environmental Solutions"), we offer up to 50% off. STAPLES doesn't even offer compatible products on many of it's toners and drums. And, we'll beat any local competitive price.



The Real Truth!


Watch This Video

Then Call Us


Visit Our 

Orange County


Call for a FREE 



What You Expect When

You Are Our Customer

  1. Honest, fair pricing.

  2. Large selection of new and refurbished equipment.

  3. Speedy communications with the owner.

  4. Same-day service.

  5. Discount supplies.

Need to Scan?

Call us. We have many viable solutions for your old records — and the ones you have yet to make.


A4 vs A3

What Does It Mean To You?

When you hear your copier dealer throw these terms around, you probably wonder, “What does A4 and A3 mean?”

Well, it is simple. These abbreviations stand for the maximum size of paper you can run through the machines.

A4, the new popular size, means you can run only letter and legal size (8½X11 and 8½X14).

A3 means you can run up to ledger size (11X17).

How many customers need ledger size? About 6%. And most of them don't need it all the time.

In fact, for the few times it is needed, one could simply go to any Staples, Kinkos, UPS or FedEx store to run them off on their A3 machines.

If it is a print job, just save the files to PDF and copy the file to your memory stick. Most newer copiers have a USB port for memory stick printing.

So, why should you be concerned about all of this?

Pricing. The A4s cost a lot less. They are much smaller (since they don't need to do 11X17) and therefore are less expensive to build. And they run just as fast and offer almost as many features.

There is only one other reason to consider an A3 machine. If your business has a need for heavy duty finishing (large volume stapling, punching and offset stacking of sorted copies), then you need to stick with the A3 machines.

While many A4 machines offer an optional internal finisher for stapling only, they are not as heavy duty as the A3 machine's external finishers.

There is another point to consider in the A4/A3 selection. While both black and white and color machines are offered in both formats, the option of color now becomes more attractive because of the low A4 color machine pricing.

Even if you don't need to run that many color copies, in some (but not all) cases it can still be advantageous to purchase the color version. Call us for advice on what equipment would be best for you.

What Our Customers Say

Ken's advice to put  two multifunction machines side-by-side on our medical office counter was right on. Now two people can print, copy or scan from either machine at the same time. And if one should ever go down, we simply use the other machine and don't miss a beat. Both machines will also last twice as long now as they are each doing half as much work.


We have not only done business with COPY TECH COMPANY since 1985, but have referred our printing customers to them, too. Their low supply prices and prompt service are a rarity these days.


After a less than satisfying experience with an HP printer from Staples, I purchased a multifunction BROTHER from the COPY TECH COMPANY. The machine exceeded my expectations in copying, printing and scanning. The free installation and computer advice alone was worth the machine price of only $395. Thanks, Ken!


Thank you, Ken, for shipping us the American made color toner for our BROTHER multifunction machine. Even though we are halfway across the country, you provided us with quality toners at a significant price discount and with free shipping, too.


COPY TECH COMPANY has kept our school's high speed RICOH copier functional for many years. It is the second one we purchased from them and it just continues to perform!


Our old RICOH copier recently gave up the ghost at our busy law office. Ken's recommendation for a new RICOH copier was spot on. Not only is it faster than the old one, but is much more economical to operate. I highly recommend the COPY TECH COMPANY!


Our longtime family owned commercial roofing business has been using the COPY TECH COMPANY since 1985. Ken's recommendations for heavy duty and light duty equipment has always been good. The office is never "down," as Ken has provided the backup equipment necessary to keep us working at all times.


Local Grass Roots Help for

Children in Need

Serving All of

Southern California


We Are The #1 BROTHER Dealer

For Orange County, Long Beach, Corona, Riverside & San Bernardino Counties

Tomorrow's Business Equipment Today 


Why Lease a Machine When You Can Buy These

BROTHERS for the Equivalent of a Few Month's Lease Payment?

These are the multifunction machines that the other dealers don't want you to know about. They are fast, heavy duty — and inexpensive. Why have one large, expensive machine when one or more low priced multifunction machines will do it all? Put one in each cubical — for less money than one big central machine. Your employees will never have to leave their desk area. Save money on our 30%-off toners and drums. 


Any monochrome model that uses the TN850 toner will be sufficient for most businesses doing less than 5,000 prints/copies per month.

NOTE: The newer BROTHER models now being introduced with the white covers and that do not use the economical TN850 toners, come with "automatic updates" that will force the customer to purchase the BROTHER OEM toners only at the more expensive list price, which we do not sell.

For Monochrome Copying or Printing We Recommend Only These Models of BROTHER All-In-One Machines:

 L5700DW —  L5705DW

L5800DW —  L5850DW —  L5900DW

Multifunction Copier — Printer — Scanner — Fax (except L5800DW)


Lowest Toner Cost Per Month According to Consumer Reports

  • 70 Page Automatic Document Feeder

  • Color Touch Screen

  • 42/48 Black & White Copies/Minute

  • ID Copy Feature

  • User Code Availability

  • Recommended up to 3,500 Copies per Month 

  • 250 Sheet Letter or Legal Tray

  • 50 Sheet Bypass Tray

  • Mobile Smartphone Printing

  • Wired and Wireless Networking

  • Duplex Copying and Printing

  • Electronic Sorting

  • Fax & PC Fax included in most models

  • Scans to PDF at 28 ppm, Black & White, Color at 20 ppm

  • LT5500 250 Sheet Paper Tray — AMAZON

  • Watch the Video Below


  • Set-Up $125 Includes network, scanning and FAX installation Key-Op Training

  • 1 Year BROTHER Warranty

  • Dimensions 19.3W x 16.3D x 17.6H

  • Incredibly Reliable Track Record

  • TN850 Toner (8K) $81.00

  • DR820 Generic Drum Unit (25-30K)  $91.00 Note that this particular generic drum is the only generic drum that works correctly in the "Copy Mode." All of the other generic drums copy too light. The OEM BROTHER DR820 drum also works OK, but sells for 129.99.

  • Call Us 24/7 714-532-2679

  • For light duty use only, try the BROTHER L2710DW for $316.88

  • Sometimes listed twice on Amazon and at different prices.

  • TN760 Toner (3K) $54

  • DR730 Drum (12K) $71

These machines will hold up under heavy use (recommended up to 3,500 copies permonth) and will do everything your present machine will do, except 11x17 and stapling. At the low BROTHER prices, you can place several machines throughout your office. With several machines to choose from (and all accessible through your network), your office will never be "down". This is the future of office equipment — here today!

Click on the Image Below to Watch the MFC-L5850DW Video


BROTHER, CANON and SAMSUNG Tops in Printer Reliability



On Arrival








With Reliability

Brother Better than average Better than average Better than average Better than average
Canon Better than average Better than average Better than average Better than average
Samsung   Better than average Better than average Better than average Better than average
Epson Better than average Better than average Better than average Average
Xerox Average Worse than average Worse than average Average
Dell Average Worse than average Worse than average Worse than average
HP Worse than average Worse than average Average Worse than average
Kodak Average Worse than average Worse than average Worse than average
Lexmark Average Worse than average Worse than average Worse than average

Better than average Better than average Average Average Worse than average Worse than average

OEM vs Generic Toner

What Are the Real Yields?

Which is Better?

Manufacturers stated yields of most multi-function machines, copiers and printers are now based on the newer ISO/IEC19752 standard test pattern:

 Realistically, however, you might receive as little as 40% of the advertised yields (using either OEM or generic toners), especially if images are being reproduced. Also, your average monthly toner usage can vary by as much as 20%, depending on the page content of the copy or print jobs for that month.

Is there a difference between the OEM toner yields and the generic toner yields? The original equipment manufacturers (OEM) would like you to think so. 

One of our suppliers did a customer satisfaction survey by brand. They found that customers using Okidata and Samsung toners were more satisfied with the OEM than the generic or remanufactured. But, for all other brands, the generic or remanufactured toners won — hands down.

For the money, remanufactured or generic toners are inexpensive to use and are environmentally friendly.

Read this article on Which is Better?

Visit Our Toner Page

HP Toners 50% Off - BROTHER Toners 30% Off



Why You Need Professional

Dealer Service and Supplies

(The insides of a typical color copier/printer cut in half)


Heavy Duty Network Duplex Printer

Lowest Toner Cost Per Month According to Consumer Reports

Click on the Links Below for the Lowest Prices Anywhere

The HP Alternative

  • 42 ppm $336.18


  • HL-L2300d for light duty printing only (cable connection) $219.00

  • BROTHER HL-L2300d $219

  • TN760 Toner (3K) $54

  • DR730 Drum (12K) $71

  • Free Installation Assistance, Training & Phone Tech Support

  • Network Ready Printing — Print from Any Computer in Your Office

  • Print From Your Smart Phone

  • Recommended up to 3,500 pages/month

  • Duplex Printing — Prints Double Sided

  • 250 Sheet Letter or Legal Paper Tray

  • 50 Sheet Bypass Tray

  • LT5500 250 Sheet Paper Tray: AMAZON $141.99

  • Electronic Sorting

  • 128mb Memory Standard

  • 8 Second First Time Print

  • Up to 1,200 X 1,200 dpi

  • Dimensions 14.6W x 15.1D x 10.1H

  • TN-850 Toners (8K) $77.00

  • 1 Year Limited BROTHER Warranty

  • Call us for FREE Installation Assistance and Discount Toners After You Order — 714-532-2679

HP vs BROTHER — Which is Better?


Brochure: BROTHER 4100e Fax

For Real Estate Agents and Doctor's Offices

The Ultimate Heavy Duty Stand-Alone Fax

  • High Speed 33.6K bps

  • 30 Page Document Feeder

  • 15 Copies/Minute

  • 250 Sheet Letter / Legal Paper Tray

  • TN-460 Toners $63 (6K)


  • Call us for FREE Installation Assistance and Discount Toners After You Order — 714-532-2679

We Recommrnd Only The


Color Multifunction

Lowest Toner Cost Per Month According to Consumer Reports

Click on the Links Below for the Lowest Prices Anywhere


  • Call us for FREE Installation Assistance and Discount Toners After You Order — 714-532-2679

  • One Year Limited BROTHER Warranty

  • Duplex Printing Available on Both Machines

  • Duplex Copying and Printing Available ONLY on MFC L8900CDW from AMAZON

  • Color Graphic Display

  • 50 Page Single Pass Duplex ADF

  • Copies & Prints Color & B/W 32 cpm

  • Print From Your Smart Phone

  • LT-330CL (AMAZON) 250 Sheet Paper Tray

  • CB-1010 Cabinet/Stand

  • Letter & Legal Size, Stackable Bypass

  • Wireless, Network & USB Ready

  • Black ACM Toner TN-433 $57.50 (4.5K)

  • Color ACM Toner TN-433 $92.00(4K)

  • 17.1" x 20.7" x 21.2" (W-D-H)

Top Rated by PC World

Watch the Video Below


BROTHER HL L8260CDW Color Printer

Lowest Toner Cost Per Month According to Consumer Reports

Click on the Links Below for the Lowest Prices Anywhere 

  • One Year Limited BROTHER Warranty

  • Duplex and Wireless Network Ready

  • Print From Your Smart Phone

  • Prints Color & B/W — 33 ppm

  • Letter & Legal size — Stackable Bypass

  • LT-330CL (AMAZON) 250 Sheet Paper Tray $168.99

  • Black ACM Toner TN-433 $57.50 (4.5K)

  • Color ACM Toner TN-433 $92.00 (4K)

  • 16.1" x 19.1" x 12.3" (W-D-H)


  • Call us for FREE Installation Assistance and Discount Toners After You Order — 714-532-2679


Which is Better?

The Pioneer in Heavy Duty Digital Copying

Call Us for the Lowest Prices Anywhere

Yes, We Rent RICOH Multifunction Copiers

Brochure: RICOH MP C306


Our Best Low Priced Color Letter / Legal MFC

  • Ideal for All Small and Medium Size Businesses Needing Color

  • 31 cpm — Copy, Print & Scan

  • New User Friendly Large Color Touch Screen

  • I.D. Copying Feature for Medical Offices

  • Letter / Legal / Print / Scan / Fax

  • Black Toners: 17K — Color Toners: 6K

  • Includes One Extra 550 Sheet Paper Tray & Stand

  • No Finisher Available

  Call for Discount Price!

Brochure: RICOH 2501SP


  • 11 X 17 B&W Copy / Print / Scan Fax

  • 25 cpm/ppm Copy/Print Speed

  • 50 ppm Scan Speed

  • 50 Page ADF

  • 500 Sheet Paper Tray

 Call for Discount Price!

 Brochure: RICOH MP 501SPF/601SPF

Ideal For Doctors, Attorneys and Finance Businesses

  • Shown with optional paper trays.

  • B&W Copy / Print / Scan / Fax

  • 52/62 cpm

  • 75 sheet document feeder

  • 62 ppm scan

  Call for Discount Price!

Brochure: RICOH SP 5300DN

Ideal For High Volume Printing

  • 52 cpm

  • RICOH Toner $100 (25K)


Refurbished — Low Mileage

Brochure: RICOH SP 5210SF/SR

Ideal For Attorneys and Finance Businesses

  • B&W Copy / Print / Scan / Fax

  • 52 cpm/ppm Copy/Print Speed

  • 30 ppm Scan Speed

  • 50 Page ADF

  Call for Discount Price!

Recent Copier Inventory

  • Call for machine availability.

  • Low Lease Rates on New and Refurbished Machines.

  • Prices include Set-Up, Delivery, Key-Op Training and 90 Day Warranty.

  • Adding a Fax to a new machine is usually $250-600.

  • Adding a Fax to a Refurbished machine is usually $250-350, if available.

  • Adding extra paper trays to new machines is usually $300 per tray.

  • Adding extra paper trays to refurbished machines is $100-150 per tray.


Make / Model








or Opt





RICOH MP2501SP New 25 Yes No No 2,995
RICOH MPC2004exSP Color New 20 Yes No No 3,795
RICOH MP C3502 Color Refurb 35 Yes Yes No 4,870
RICOH MP C3004EX Color New 30 Yes Yes No 9,975
RICOH MP 6503 Refurb 65 Yes Yes No 7,500
RICOH MP 4002 Refurb 40 Yes Yes Yes 5,100
RICOH MP 3554 New 35 Yes Opt No 5,050
RICOH MP C3502 Color Refurb 35 Yes Yes Yes 3,600
RICOH MP C3504 Color New 35 Yes Opt No 8,000
RICOH MP 5200S New 47 No Extra Tray & Cabinet No 3,050
RICOH MP C5501SPF Color Refurb 55 Yes Finisher & Punch Yes 5,650
RICOH MP C830DN Color Printer (Does 11X17) New 45 No No No 3,000
RICOH MP 4002 New 40 Yes LCT & Finisher No 7,695
RICOH MP 3554 New 35 Yes Yes No 6,185
RICOH MP 4000 New 40 Yes Yes No 7,000
RICOH MP 5000 New 50 Yes Yes No 8,000
RICOH MP C3501Color Refurb 35 Yes Yes Yes 4,650
RICOH MP 7502 New 75 Yes Yes No 16,865
RICOH MP 7502 Refurb 75 Yes Yes No 8,150
RICOH MP C3003 Color New 30 Yes Yes Yes 9,015
RICOH MP C2503 Color New 25 Yes No (3 trays) No 5,665
RICOH MP C2800 Color Refurb 28 Yes No (30K - 3 trays) No 3,650
RICOH MP 6001 Refurb 60 Yes Yes No 6,150
RICOH MP C5000 Color Refurb 50 Yes Yes No 5,150
RICOH MP C4503 Color New 45 Yes Yes No 10,650
RICOH MP 6002SP New 60 Yes Yes No 13,350

More Inventory


COPY TECH COMPANY is the only Orange County copier dealer to bring you the best of both worlds — lower copying, printing and faxing costs — with superior service. 

Your satisfaction is our future business!

Since 1985, owner Ken Nagele has maintained the highest standards of customer satisfaction with honest sales and service. 

Call him today for the no-nonsense honest advice on your copier/fax/printer needs that the other dealers rarely give. No "Xeroxeese" spoken here; just down-to-earth, simple business terminology. 

Be sure to read our FAQ page and our Message From The Owner.

Thank You for Your Business!



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